Fee Structure — Full Transparency 💷
No hidden charges, no surprise extras. Here's exactly what goes into the cost and what you get for it.
📋 TL;DR
Your total fee covers the UK Government ETA fee + our service fee. The exact amount is shown during checkout. No hidden costs, no sneaky add-ons. One payment covers everything.
What's Included in Your Fee
UK Government ETA Fee
The official fee charged by the UK authorities — we pass this through at cost, no markup.
Document Review & Verification
Our team manually checks every detail — passport numbers, dates, spelling — before anything is submitted.
Form Completion Assistance
We handle the confusing bits so you don't have to. Think of us as your co-pilot for the paperwork.
Error Correction Before Submission
If we spot a mistake, we flag it and help you fix it — before it causes any issues. Free of charge.
Email Status Updates
Real-time notifications at every stage of your ETA process. You'll always know exactly where things stand.
Customer Support
Support requests can be submitted 24/7 via email. Typical response time is within 24 hours.
What's NOT Included ❌
Just to be crystal clear, our service does NOT include:
Payment Details 💳
Accepted Methods
All major credit and debit cards (Visa, Mastercard). Processed securely.
When You Pay
Payment is collected during the final step of the checkout process, after you've reviewed all your details.
Security
Your payment details are processed through a secure payment gateway. We never store your card information on our servers.
Currency
Fees are displayed in GBP (British Pounds). Your bank may apply a conversion rate for other currencies.
Fee Questions We Get Asked a Lot
Why is there a service fee on top of the government fee?
The government fee covers the ETA itself. Our service fee covers the document review, error checking, form assistance, and support we provide. We're essentially your personal ETA crew.
Are there any hidden fees?
Absolutely not. The total you see at checkout is the total you pay. No surprise charges, no add-ons, no 'processing fees' popping up at the end.
Can I get a refund?
It depends on the stage of your submission. Check our Refund Policy for the full breakdown.
Is it cheaper to go directly through the government?
The government charges their fee regardless. Our service fee is for the additional support, review, and peace of mind we provide. Many travellers find it worth it for the stress-free experience.
The total fee will be displayed during the checkout process. It includes both the government ETA fee and our service fee. What you see is what you pay — no exceptions.
Our service fee covers everything — the review, the assistance, and the peace of mind. No hidden charges, no surprise extras. That's our promise.
Anyway, the best part? If we find an issue with your details before submission, we catch it for free. That's way cheaper than resubmitting because of a typo! 💰