Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

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Refund Policy

Last updated: January 2025

We want to be upfront about refunds. Here's the deal.

When You Can Get a Refund

  • Before submission: If we haven't started processing your details, you can request a full refund of our service fee.
  • Duplicate payment: If you were charged twice by mistake, we'll refund the duplicate charge immediately.
  • Service not delivered: If we fail to provide the service as described, you're entitled to a refund.

When Refunds Are Not Available

  • After submission: Once your details have been forwarded to the UK authorities, the government fee portion cannot be refunded as it has already been paid to the authorities.
  • ETA declined: If your ETA is not approved by the UK authorities, our service fee is non-refundable as we have already provided our document review and submission service.
  • Incorrect info from you: If your submission was based on incorrect information that you provided, we cannot offer a refund.

How to Request a Refund

Email us at [email protected] with your reference number and the reason for your request. We'll review it and get back to you within 24 hours.

Processing Time

Approved refunds are typically processed within 5-10 working days, depending on your bank or card provider.