Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

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Help Center — We've Got You 🆘

Whatever your question, we've probably got the answer somewhere here. Let's find it together, adventurer!

📋 TL;DR

Browse the topics below or check our FAQs for quick answers. Can't find what you need? Email us at [email protected] — we reply within 24 hours.

Your ETA Journey — The Big Picture 🗺️

New to the UK ETA? Here's your complete roadmap from start to finish:

01

Check If You Need an ETA

Based on your nationality and travel purpose. Not sure? Our FAQs have the details.

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02

Gather What You Need

Passport, photo, email, travel dates. Check our full list to be prepared.

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03

Submit Your Details

Fill out the form on our site — takes about 5-10 minutes.

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04

We Review Everything

Our team double-checks every detail before forwarding to the authorities.

05

Wait for Your Decision

Most come through within 3 working days. We'll email you updates at every stage.

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06

Track & Receive Your ETA

Get notified when your ETA is ready. It's linked to your passport — no printing needed.

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⚡ Pro-Tip

Support requests can be submitted 24/7 via email. Typical response time is within 24 hours. Include your reference number for faster help!

🔥 Insider Hack

The fastest way to get help? Check our FAQs page first — 9 out of 10 questions are already answered there. It's like a cheat code for getting answers fast! 🎮

Still Need Help? 💬

Our team is always happy to hear from fellow travellers. No question is too small — drop us a line!