Terms of Service
Last updated: January 2025
By using ETA UK Services, you agree to these terms. We've kept them as straightforward as possible — no legal maze, we promise.
What We Are
We are a private third-party service providing assistance with UK ETA applications. We are not affiliated with the UK Government or UK Home Office. Our service helps you navigate the process, review your documents, and submit your details.
What We Do
- Assist you in completing your UK ETA details
- Review your documents for completeness and accuracy
- Submit your information on your behalf
- Provide support throughout the process
What We Don't Do
- We do not make decisions on ETA outcomes — that's the UK authorities' call
- We do not provide legal or immigration advice
- We cannot influence processing times or decisions
Your Responsibilities
- Provide accurate and truthful information
- Ensure your passport is valid and matches the details you provide
- Respond to any follow-up requests from us in a timely manner
- Pay the agreed service fee
Fees & Payments
Our service fee includes assistance, document review, and support. The total fee is clearly displayed during the checkout process. All payments are processed securely.
Refunds
Please see our Refund Policy for details on when and how refunds are handled.
Limitation of Liability
While we do our best to ensure accuracy and timely processing, we cannot be held responsible for decisions made by the UK authorities, delays caused by third parties, or issues arising from incorrect information provided by you.
Changes to Terms
We may update these terms occasionally. Continued use of our service after changes means you accept the updated terms.
Contact
Questions? Reach out at [email protected].
Address:
Newview BR SPV LLC,
1201 Howard Avenue Suite 101,
Burlingame, CA 94010